FAQs

Frequently Asked Questions:

What kind of products does 3scential Harmony offer?
Our range includes nourishing oils, moisturizing balms, soothing serums, and Teddy Hugs lip balms and scrubs, all formulated to keep your skin irresistibly soft, smooth, and protected.

Are your products handcrafted?
Yes, all our products are handcrafted in small batches to ensure quality and attention to detail.

What ingredients do you use in your products?
We use high-quality ingredients, carefully sourced to meet our standards for excellence. While not every ingredient is 100% natural, we prioritize quality and efficacy in our formulations.

Do you test your products on animals?
No, we are committed to cruelty-free practices and ensure that our products are not tested on animals.

Where are your products made?
Our products are proudly handcrafted in small batches in the USA, using both domestic and imported ingredients.

Do your products contain synthetic fragrances?
Our products are infused with captivating scents designed to uplift your mood and enhance your well-being, while some fragrances may contain synthetic components, they are carefully selected to meet our high standards.

How do I use your skincare products?
Our skincare products can be applied as part of your daily routine to nourish and protect your skin. Always follow the instructions on the product label for best results.

Are there any side effects from using your products?
While our products are generally safe for use, it's always recommended to perform a patch test or consult with a healthcare professional, especially if you have sensitive skin or underlying health conditions.

Can I use Teddy Hugs lip balms and scrubs daily?
Yes, Teddy Hugs lip balms can use daily to keep your lips hydrated. Lip scrubs are recommended for weekly use to keep lips smooth.

Do you offer gift sets or bundles?
Yes, we offer bundles perfect for gifting or treating yourself to a luxurious self-care experience.

How do I store my 3scential Harmony products?
Our products should be stored in a cool, dark place away from direct sunlight to maintain their potency and shelf life.

What is your return policy?
While all sales are final, your satisfaction is our top priority. If your order arrives damaged or incorrect due to an issue on our end, we'll make it right.

How can I track my order?
Once your order has been shipped, you will receive information via email to monitor the status of your delivery.

Can I cancel or modify my order?
Orders can be cancelled or modified within 24 hours of purchase. Please contact our customer service team for assistance.

How can I contact 3scential Harmony for support?
You can reach our customer service team through our Contact Us page or by emailing support@3scentialharmony.com. We strive to respond to inquiries within 24-48 hours.